Making People Wait

We all hate to wait, more so, when we know we are being made to wait. I have been to a number of offices and often have found that the person incharge is never at his desk they are either on the mobile or chatting with friends or smoking, are people hired to do all this and wouldn't it be nice if these people were subjected to the same treatment, the moment they were at the receiving end. What if the bank employee the moment he steps out of office is made to wait by the parking lot attendent, while he talks on his mobile.
What if they found that their account had problems just because the other employee was careless and they have to fight a losing battle.
It is said that charity begins at home, do these people ever think this way?
Have you ever been to those interviews where you know that the person interviewing you knows nothing and if the questions he is asking the candidate in front of him were asked to him he would fumble and become as nervous or maybe more nervous than the candidate in front of him.
Often you are made to wait for 1-2 hours before the receptionist lets you in and then, how long does your interview last, maybe just about 10-15 minutes! Isn't it high time companies changed their practices and start believing that not just their time but the time of others is precious too and it is not always about acting important but often about hiring the right person for the job, who is not a person who verbalises a long agenda of what he will do for the company but actually puts that agenda into action.

Dilemma

Do you distinguish between dilemma and confusion? Is dilemma the same as confusion? As per the Oxford Advanced Learner's Dictionary, dilemma is a situation which makes problems, often one in which you have to make a difficult choice between things of equal importance. So, is it the same as confusion? One can be confused about anything, life, choices, relationships but are we also in a dilemma at the same time? I think dilemma can arise out of confusion. Confusion can result from unclear thinking , maybe one is thinking about something else and has not paid attention to what is at hand.
A friend of mine stated that Hamlet was doomed because he was confused, I personally felt that he was in a dilemma because his near and dear ones were involved and he did not want to take an action without proof. He was doomed is another story maybe because he failed to take action when required and even when he saw the reality he did not face it. How often have you been confused or faced a dilemma? Life offers us choices at every juncture, is it always difficult to make a choice or does the dilemma arise because we want only perfection? We may know our decision but we know that every decision has some risk attached to it and maybe we want to avoid the risk? Enough musings for now ......